Customer Experience Associate - In-Store & Phone Orders

SmartRecruiters, Inc.; Reading (Berks County); On-site; USD 30,000 - 40,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a full-time Store Customer Service Representative to join our team in Reading, PA. You will stock ingredients, handle orders by phone, and manage inventory and paperwork while maintaining a clean work area.

Role requires accurate math for making change, strong verbal and written communication, and the ability to enter orders using a computer or touch screen. You will interact with customers and co-workers to process orders in person and by phone.

Qualifications

• Capable of basic math and making change.
• Strong verbal, written, and telephone communication.
• Ability to enter orders via computer or touch screen.
• Attention to detail for inventory and paperwork.
• Must be able to work full-time in store environment.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Math skills

Monetary handling

Verbal communication

Written communication

Telephone order handling

Data entry

Order processing

Customer service

Job description

SmartRecruiters, Inc. is seeking a full-time Store Customer Service Representative to join our team in Reading, PA. You will stock ingredients, handle orders by phone, and manage inventory and paperwork while maintaining a clean work area.

Role requires accurate math for making change, strong verbal and written communication, and the ability to enter orders using a computer or touch screen. You will interact with customers and co-workers to process orders in person and by phone.