Customer Service Specialist – Home Improvement Help

Lowe's; Norcross (GA); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

15% Associate Discount

Resumo da oferta

Lowe's is hiring a Customer Service Associate in Norcross, GA. You will welcome customers, help them find products and services, and ensure a smooth shopping experience across departments. You may assist with loading, restocking, and processing orders while adapting to daily needs and store priorities.

This role emphasizes customer focus, problem solving, and teamwork. Benefits include health options, tuition assistance, a 401(k) plan, and employee discounts.

Qualificações

• 6 months experience using a computer
• 6 months experience with common retail technology (smartphones/tablets)
• Reading, writing and performing basic arithmetic
• Ability to stand, sit, and perform duties as required
• Minimum lifting 25 lbs unassisted

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Restock merchandise by identifying empty shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conhecimentos

Computer literacy

Retail tech experience

Basic math

Physical stamina

Lifting 25 lbs

Ferramentas

Smartphones & tablets

Descrição da oferta de emprego

Lowe's is hiring a Customer Service Associate in Norcross, GA. You will welcome customers, help them find products and services, and ensure a smooth shopping experience across departments. You may assist with loading, restocking, and processing orders while adapting to daily needs and store priorities.

This role emphasizes customer focus, problem solving, and teamwork. Benefits include health options, tuition assistance, a 401(k) plan, and employee discounts.