Customer Service Specialist - Growth, Bonus & Benefits

State Farm; Doctor Phillips (FL); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Hourly pay plus commission/bonus

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

State Farm Agent Team Member is seeking a Customer Service Representative in Lake Butler, FL, full-time, with compensation between $40,000 and $60,000 per year. The role focuses on delivering exceptional customer experiences, answering inquiries, and helping customers with policy changes and claims.

Growth opportunities and a supportive team environment are emphasized. You will coordinate with agency staff, maintain accuracy in records, and contribute to community safety and satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

State Farm Agent Team Member is seeking a Customer Service Representative in Lake Butler, FL, full-time, with compensation between $40,000 and $60,000 per year. The role focuses on delivering exceptional customer experiences, answering inquiries, and helping customers with policy changes and claims.

Growth opportunities and a supportive team environment are emphasized. You will coordinate with agency staff, maintain accuracy in records, and contribute to community safety and satisfaction.