Customer Service Specialist – Fast-Paced Team Player

Domino's Pizza; Washington (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino's Pizza in Washington, United States, is seeking a friendly Customer Service Representative to join our team at 2278 Washington Road. You will take orders, handle payments, and ensure an exceptional guest experience with every interaction.

In a fast-paced environment, you will multitask, uphold accurate cash handling, and support teammates to keep daily operations smooth. Must be able to stand, lift up to 25 lbs, and pass standard checks.

Qualifications

• Excellent communication skills with the ability to articulate clearly and listen actively to customer needs
• Solid interpersonal and empathetic skills with a friendly, professional demeanor and positive attitude
• Demonstrated ability to multitask effectively and work efficiently in a fast-paced, dynamic environment

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a professional and friendly demeanor
• Process cash and credit card transactions with precision and attention to detail
• Provide exceptional customer service by addressing inquiries, resolving issues promptly, and going the extra mile to exceed customer expectations
• Prepare items according to company standards and customer specifications with consistency and care
• Maintain a clean, organized, and welcoming work environment that reflects our commitment to excellence
• Collaborate effectively with team members to ensure smooth operations during peak periods and support colleagues when needed
• Multitask efficiently while prioritizing customer needs and maintaining high-quality service standards
• Handle and lift items weighing up to 25 lbs as part of daily operations
• Assist with various operational and cleaning tasks as assigned to support team objectives

Skills

Excellent communication

Interpersonal skills

Multitasking

Cash handling

Team player

Organizational skills

Problem solving

Time management

Reliability

Punctuality

Job description

Domino's Pizza in Washington, United States, is seeking a friendly Customer Service Representative to join our team at 2278 Washington Road. You will take orders, handle payments, and ensure an exceptional guest experience with every interaction.

In a fast-paced environment, you will multitask, uphold accurate cash handling, and support teammates to keep daily operations smooth. Must be able to stand, lift up to 25 lbs, and pass standard checks.