Customer Service Specialist — Fast-Paced Team, Growth Path

Domino's; Lumberton (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Uniform shirts and hats provided

Training programs available

Advancement opportunities to manager

Job summary

Domino's is seeking a Customer Service Representative to be the first point of contact for phone and carryout customers. You will learn our products, use the Domino's Pulse POS, and participate in fast-paced training programs.

The role emphasizes friendly communication, teamwork, and meeting performance standards. Responsibilities include assisting customers, supporting quick order fulfillment, and engaging in training programs that prepare you for potential management opportunities.

Qualifications

• Pre-screening via HireRight background check and drug testing.
• Positive, friendly attitude with exceptional customer service skills.
• Ability to maintain Domino's Perfect Image standards and wear uniform as required.

Responsibilities

• Answer phones promptly and assist carryout customers professionally.
• Contribute to HTA goals by efficient order processing and teamwork.
• Learn Domino's products and equipment through online courses and hands-on training.

Skills

Customer service

Phone etiquette

Teamwork

Tools

Domino's Pulse POS

Job description

Domino's is seeking a Customer Service Representative to be the first point of contact for phone and carryout customers. You will learn our products, use the Domino's Pulse POS, and participate in fast-paced training programs.

The role emphasizes friendly communication, teamwork, and meeting performance standards. Responsibilities include assisting customers, supporting quick order fulfillment, and engaging in training programs that prepare you for potential management opportunities.