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US Tech Solutions seeks a Customer Service Specialist for a 100% remote position. This role involves managing customer service cases, ensuring satisfaction, and advocating for customer needs. Ideal candidates will have strong communication skills and experience with CRM systems, particularly Salesforce.
This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$30.00/hr - $39.00/hr
Direct message the job poster from US Tech Solutions
Job Title: Customer Service Specialist – 100% Remote
Duration: 6+ Months Contract
Must Have: Salesforce CRM, Case Management, Ticketing systems.
Job Summary:
We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team. In this role, you will be responsible for managing and resolving complex customer service cases, ensuring a high level of customer satisfaction and timely resolution. You will act as a liaison between customers and internal departments, advocating for customer needs while upholding company policies and procedures.
Key Responsibilities:
Qualifications:
Preferred Qualifications:
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent ondemand and total workforce solutions.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To know more about US Tech Solutions, please visit www.ustechsolution
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