Customer Service & Shipping Retail Associate

Essential Employment Services, LLC; Mesa (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Essential Employment Services, LLC is seeking a Retail Sales Associate in Mesa, AZ to deliver world-class customer service and assist customers with shipping, document services, and transactions in a friendly store environment.

You will need strong communication, basic computer skills (Microsoft Office), and the ability to work weekends/holidays. Previous retail or customer service experience is preferred; high school diploma or GED required.

Qualifications

• High school diploma or GED preferred.
• Previous retail or customer service experience is preferred.
• Strong communication skills, both verbal and written, are essential for interacting with customers and team members.
• Basic math skills are necessary for handling transactions and providing accurate pricing information.
• Familiarity with phone etiquette for handling customer calls is a plus.

Responsibilities

• Provide prompt, efficient and courteous customer service.
• Assist customers to determine the best way to ship their packages.
• Assist customers with document services.
• Professionally packing and shipping merchandise.
• Completing transaction sales in a computerized register.
• Must have flexible schedule available to work on weekends/holidays (if needed).
• Maintain a clean, customer-friendly environment in the store and other tasks that are included in job assignments.
• Able to follow and complete instructions.
• Have a helpful, friendly attitude.
• Our ideal candidate should have excellent communication skills.
• Basic computer knowledge required.
• Attention to details is a must.
• Organizational skills needed.
• Desire to be part of a performance-driven team.

Skills

Customer service

Communication skills

Basic computer knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Essential Employment Services, LLC is seeking a Retail Sales Associate in Mesa, AZ to deliver world-class customer service and assist customers with shipping, document services, and transactions in a friendly store environment.

You will need strong communication, basic computer skills (Microsoft Office), and the ability to work weekends/holidays. Previous retail or customer service experience is preferred; high school diploma or GED required.