Customer Service - Self Storage Manager

Public Storage; Rosenberg (TX); On-site; USD 29,120 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with match

Paid time off

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is seeking a Property Manager to oversee multiple locations in Rosenberg, Texas. Ideal candidates bring customer service or sales experience, handle daily unit inspections, and engage with customers for payment follow-ups.

This position offers flexible scheduling, starting at $14.00 per hour, and a comprehensive total rewards package including medical, dental, vision, and retirement benefits.

Qualifications

• Experience in customer service or sales environments, such as retail or restaurants.
• Valid driver's license and willingness to use personal vehicle for travel.

Responsibilities

• Manage properties independently across multiple locations.
• Conduct daily inspections and manage storage unit inventory.
• Make reminder and collection calls to customers.

Skills

Customer service skills

Sales experience

Ability to lift/move items up to 35 pounds

Organizational skills

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $14.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ’til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401(k) with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)