Customer Service - Self Storage Manager

Public Storage; Pompano Beach (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading self-storage company as a Property Manager, where you'll manage tasks across multiple locations, ensure customer satisfaction, and enjoy a comprehensive benefits package. With flexible schedules and performance-based bonuses, this role offers a rewarding career path in a supportive work environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Paid Time Off

Sick Leave

Flex Spending

Company-paid Life Insurance

Performance-based Bonuses

Qualifications

• Experience in customer service, retail, restaurant, or similar service environments.

Responsibilities

• Managing both indoor and outdoor tasks at multiple locations.
• Assessing customer storage needs and selling packing/moving supplies.
• Conducting daily storage unit inspections.

Skills

Customer Service

Job description

Public Storage is the self-storage industry leader and is hiring now! Earn $14.00 per hour with a comprehensive Total Rewards package, including flexible full-time schedules between 9:30am and 6pm (weekends until 5pm). Employees working an average of 20+ hours are eligible for full benefits such as medical, dental, vision, 401k with match, paid time off, sick leave, and flex spending. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement, on-site company housing at many locations (based on performance and tenure), and performance-based bonuses for Property Managers.

Job Responsibilities include:

1. Working independently at multiple locations, managing both indoor and outdoor tasks.
2. Assessing customer storage needs and selling packing/moving supplies.
3. Conducting daily storage unit inspections to ensure inventory and availability.
4. Handling cash drawer audits and bank deposits.
5. Managing customer payments, reminders, and collections.

Physical Requirements:

• Transporting items weighing up to 35 pounds.
• Walking in and around facilities, including climbing stairs and opening large doors (up to 50% of the time).
• Performing cleaning and maintenance tasks such as sweeping, mopping, and groundskeeping.

Qualifications:

• Experience in customer service, retail, restaurant, or similar service environments.
• Valid driver’s license and use of personal vehicle for travel between locations (mileage reimbursed).

Additional Information:

Public Storage has been recognized as A Great Place to Work, with top rankings in career growth, work culture, diversity, and inclusion. Apply now to join the #1 team in the self-storage industry!