Customer Service - Self Storage Manager

Public Storage; Penn Hills (Allegheny County); Vor Ort; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Flexible schedules

Mileage reimbursement

Bonuses

Benefits: medical, dental, vision, 401

Paid time off

Zusammenfassung

Public Storage in the United States is seeking Property Managers to join our team. This role involves working at multiple locations, assessing customer storage needs, and assisting with the sale of packing supplies. Daily tasks include inspections, cash handling, and payment reminders to keep spaces rented and customers current.

We offer flexible and full-time schedules with mileage reimbursement and a benefits package upon qualifying hours. Bonuses are available based on performance.

Qualifikationen

• Experience in customer service oriented roles across retail, restaurant, fast food or other service-based environments.
• Must have a valid driver’s license and use own vehicle for travel between properties.

Aufgaben

• Work independently at multiple locations and assist customers in selecting storage options.
• Assess storage needs and upsell packing and moving supplies.
• Conduct daily inspections of storage units to ensure inventory and availability.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers with payments and make reminder/collection calls when required.

Kenntnisse

Customer service

Sales

Retail experience

Food service

Jobbeschreibung

Company Description

Public Storage is the self-storage industry leader

Earn $15.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.