Customer Service - Self Storage Manager

Public Storage; Edwardsville (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Flexible schedule

Full-time benefits

Medical insurance

Dental insurance

Vision insurance

401k match

Paid time off

Sick time

FSA

Mileage reimbursement

Bonus potential

Job summary

Public Storage is hiring now for Property Manager roles across Illinois, including Edwardsville. You will work independently at multiple properties, assessing storage needs and recommending solutions, while ensuring inventory readiness and smooth operations.

Daily duties include cash handling, payments reminders, and occasional collections. Mileage reimbursement and performance bonuses are part of the reward structure, with flexible full-time schedules between 9:30am and 6pm (weekends until 5pm).

Qualifications

• Experience in customer service-centered sales environments.
• Ability to work independently across multiple locations.
• Strong communication and interpersonal skills.

Responsibilities

• Assess customer storage needs and suggest solutions.
• Inspect storage units daily to ensure readiness.
• Audit cash drawers and make deposits as part of daily tasks.
• Help customers with payments reminders and collections when needed.
• Manage logistics and operate across multiple properties.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.