Customer Service - Self Storage Manager

Public Storage; New York (NY); On-site; Full time

Job summary

Public Storage is hiring a Customer Service - Self Storage Manager to oversee customer interactions and storage unit management. This entry-level position offers flexible schedules, competitive wages, full-time benefits after 20+ hours, and performance-based bonuses. Applicants should have a background in customer service-focused roles.

Benefits

Flexible and Full-Time Schedules

Competitive wages paid weekly

Medical, Dental, Vision, 401k with match

Company paid life and accidental death insurance

On-site company housing available

Performance-based bonuses

Qualifications

• Successful candidates come from a variety of customer service centered sales environments.
• Experience in retail, restaurant, or service-based companies is preferred.

Responsibilities

• Manage customer storage needs and provide suggestions.
• Conduct daily inspections and maintain inventory.
• Handle cash drawers and collect payments.

Skills

Customer Service

Sales

Communication

Job description

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Company Description

Hiring Now!

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules
• Competitive wages paid weekly
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!
  

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.75 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules
• Competitive wages paid weekly
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!
  

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required
  
  

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
  
  

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

REFD0143

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail

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