Customer Service - Self Storage Manager

Public Storage; Minnesota; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations, assessing customer storage needs and selling packing supplies. Daily duties include inspections, cash handling, and guiding customers through payments and rentals.

Candidates should have a customer-service oriented background, strong sales experience, and the ability to travel between sites using their own vehicle. A valid driver's license is required.

Qualifications

• Experience in customer service oriented sales environments is preferred.
• Ability to handle transactions and cash accurately.
• Strong communication and interpersonal skills.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing supplies.
• Perform daily storage unit inspections to verify inventory and readiness to rent.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payments, reminders, and collections when required.

Skills

Customer service

Sales experience

Cash handling

Driving

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)