Customer Service - Self Storage Manager

Public Storage; Lee's Summit (MO); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with match

On-site company housing

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is seeking a Property Manager in Lee's Summit, Missouri. This full-time role involves managing multiple locations, customer interactions, and maintaining property standards. Candidates should have customer service experience and a valid driver’s license. Benefits include medical, dental, and performance-based bonuses. Join the industry leader and enjoy flexibility and career growth with Public Storage.

Qualifications

• Experience in retail, restaurant, or service-based environments.
• Valid driver’s license and reliable vehicle for work-related travel.

Responsibilities

• Independently manage multiple property locations.
• Perform customer storage assessments and sales of supplies.
• Conduct daily inspections and audits of cash drawers.
• Handle customer payment reminders and collections.
• Maintain exterior and interior cleanliness of facilities.

Skills

Customer service skills

Sales experience

Ability to lift 35 pounds

Communication skills

Job description

Job Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ’til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!