Customer Service - Self Storage Manager

Public Storage; Framingham (MA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Flexible schedules

Competitive weekly wages

Full-time benefits including medical, dental, and 401k

Performance-based bonuses

Mileage reimbursement

Exclusive vendor discounts

Job summary

A leading self-storage company is seeking Property Managers to work at various locations in Framingham, Massachusetts. This role offers flexible full-time schedules, starting at $17.00 per hour, with comprehensive benefits eligible after 20 hours/week. Responsibilities include assessing customer needs, managing daily operations, and ensuring availability of storage units. Candidates should have experience in customer service and require a valid driver's license. Join the top team in the self-storage industry!

Qualifications

• Experience in customer service-centered sales environments including retail, restaurant, or fast food.
• Valid driver’s license and vehicle required for travel.

Responsibilities

• Work independently at multiple locations inside and outside.
• Assess customer storage needs and suggest products.
• Perform daily storage unit inspections to confirm availability.
• Audit cash drawers and make bank deposits.
• Make reminder and collection calls to customers.

Skills

Customer service skills

Sales abilities

Job description

Overview

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm)
• Competitive wages paid weekly
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and
• Exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Property managers should be able to walk in/around facilities, spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
• Performing cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!