Customer Service - Self Storage Manager

Public Storage; Gahanna (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the self-storage industry is seeking a Property Manager in Gahanna, Ohio. The role offers flexible full-time schedules, a competitive hourly wage, and a comprehensive benefits package after 20+ hours of work weekly. The ideal candidate should have strong customer service skills, a valid driver's license, and the ability to lift items up to 35 pounds. The position is a great opportunity for self-motivated individuals looking to thrive in a supportive work environment.

Benefits

Flexible schedules

Full-time benefits

Mileage reimbursement

Performance-based bonuses

Qualifications

• Successful candidates from customer service centered sales environments.
• Valid driver's license required.
• Ability to transport items weighing up to 35 pounds.

Responsibilities

• Assess customer storage needs and provide solutions.
• Conduct daily inspections of storage units and manage inventory.
• Handle cash audits and maintain payment records.

Skills

Customer Service

Sales

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $14.50 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

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About the company

Public Storage built its first self-storage facility in 1972. Today we’re the nation’s largest self-storage provider and we couldn’t have done it without the support and dedication of all our team-members.

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