Customer Service - Self Storage Manager

Public Storage; Forest Hill (MD); Hybrid; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with match

Paid time off

Performance-based bonuses

Job summary

Public Storage leads the self-storage industry and is seeking a Property Manager in Forest Hill, MD. This role involves managing multiple locations, both indoors and outdoors, while ensuring customer needs are met and spaces are ready to rent.

The position offers a flexible full-time schedule with benefits including medical, dental, and paid time off. Candidates must have customer service experience and a valid driver's license for travel between locations.

Qualifications

• Successful candidates come from customer service centered sales environments.
• Must have a valid driver's license and utilize own vehicle.

Responsibilities

• Independently manage multiple property locations.
• Assess customer storage needs and suggest supplies.
• Conduct daily inspections of storage units.
• Audit cash drawers and make bank deposits.
• Ensure customers stay current with payments.

Skills

Customer service skills

Sales experience

Ability to lift/move items

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance and
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)