Customer Service - Self Storage Manager

Public Storage; Florida; On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading self-storage company that values its team members! As part of the dynamic workforce, you'll engage with customers, assess their storage needs, and provide tailored solutions. Enjoy flexible schedules and a comprehensive benefits package, including medical, dental, and retirement plans. With a focus on growth and inclusivity, this role offers a unique opportunity to thrive in a supportive environment. If you're passionate about customer service and ready to make a difference, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Match

Paid Time Off

Flexible Spending

Life Insurance

Performance-based Bonuses

Mileage Reimbursement

Exclusive Vendor Discounts

Qualifications

• Experience in customer service, retail, or service industries preferred.
• Valid driver’s license and own vehicle required.

Responsibilities

• Work independently at multiple locations, both indoors and outdoors.
• Assess customer storage needs and suggest solutions.

Skills

Customer Service

Sales Skills

Cash Handling

Job description

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Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Job Details

Earn $14.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
• Eligibility for full-time benefits after working an average of 20+ hours, including:
• Medical, Dental, Vision, 401k with match, paid time off, sick leave, and flexible spending
• Company-paid life and accidental death insurance, plus exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• Performance-based bonuses for Property Managers

Job Description

• Work independently at multiple locations, both indoors and outdoors
• Assess customer storage needs, suggest solutions, and sell packing/moving supplies
• Conduct daily storage unit inspections to ensure inventory and readiness
• Audit cash drawers and handle bank deposits
• Manage customer payments, reminders, and collections

Physical Requirements

• Transport and lift items weighing up to 35 pounds
• Spend up to 50% of time outdoors, including climbing stairs and opening large doors
• Perform cleaning and maintenance tasks, including sweeping, mopping, and groundskeeping

Qualifications

Experience: Candidates from customer service, retail, restaurant, or service industries preferred

Transportation: Valid driver’s license and own vehicle required; mileage reimbursement available

Additional Information

Public Storage has been recognized as A Great Place to Work and ranks highly for career growth, work culture, diversity, and inclusion.

Apply now to join the #1 team in the self-storage industry!