Customer Service - Self Storage Manager

Public Storage; Edmond (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently at multiple locations in Edmond, OK. You will assess customer storage needs, suggest packing/moving supplies, and perform daily unit inspections to ensure availability and readiness for rent.

The role includes cash handling, bank deposits, and assisting customers with payments and collections as needed. Candidates should be comfortable working in a busy, service-driven environment across several sites.

Qualifications

• Experience in customer service centered sales environments such as retail or food service.

Responsibilities

• Assess customer storage needs and make recommendations, including selling packing and moving supplies.
• Conduct daily storage unit inspections to verify inventory and space availability.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers with payments, reminders, and collections when required.
• Work independently across multiple locations as part of a flexible role.

Skills

Customer service

Sales

Cash handling

Inventory checks

Independent work across locations

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)