Customer Service - Self Storage Manager

Public Storage; Douglasville (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k with match

Flexible working hours

Performance-based bonuses

Mileage reimbursement

Job summary

Public Storage is seeking dedicated Property Managers in Douglasville, Georgia. This role offers flexible full-time schedules and a total rewards package including health benefits and bonuses.

The ideal candidate should have strong customer service skills and experience in sales. Responsibilities include managing storage units, conducting inspections, and handling customer inquiries. A valid driver's license is required for driving between locations.

Join a company recognized as a top workplace for career growth, work culture, and diversity!

Qualifications

• Experience in customer service or sales environments such as retail or restaurants.
• Ability to perform cleaning and maintenance tasks.
• Must be able to work independently and manage time effectively.

Responsibilities

• Assess customer storage needs and suggest appropriate solutions.
• Conduct daily inspections of storage units to ensure readiness for rental.
• Manage cash drawers and make bank deposits.
• Make reminder calls regarding payment and handle collections.

Skills

Customer service skills

Sales experience

Ability to lift/move items up to 35 pounds

Valid driver's license

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and
• Exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized asA Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% forWork Culture, and in the Top 10% forDiversity and Inclusion.