Customer Service - Self Storage Manager

Publicstorage; Denton (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, assessing customer storage needs and recommending solutions while selling packing materials. Daily duties include inspections, inventory checks, and ensuring units are ready to rent.

The role involves handling payments, sending reminders, and occasional collections. Outdoor work and driving between locations are required, with mileage reimbursement available.

Qualifications

• Must have a valid driver's license and be willing to travel between locations using own vehicle.
• Ability to transport items weighing up to 35 pounds and operate lift equipment as needed.
• Walk in/around facilities up to 50% of time in outdoor environments, including stairs and large doors.
• Experience in customer service oriented sales environments such as retail, restaurant, or service-based companies.

Responsibilities

• Assess customer storage needs and provide storage solutions, including selling packing and moving supplies.
• Conduct daily inspections to confirm inventory and unit availability and ensure units are ready to rent.
• Audit cash drawers and perform bank deposits as part of daily operations.
• Assist customers with payments, send reminders, and handle collections as required.

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

Ability to transport lift/move items weighing up to 35 pounds

Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience :

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation :

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.