Customer Service Security Officer - Overnight Shift

Securitas Group; Seattle (WA); On-site; USD 45,000 - 62,000; Full time

Job summary

Securitas Group is looking for a Customer Service Security Officer for an overnight shift to ensure safety and provide excellent service in Seattle. The role involves maintaining a secure environment, addressing customer needs, and working in varying conditions, with competitive pay and attractive benefits.

Benefits

Medical, Dental, Vision, Life, AD&D, & Disability Insurance

Weekly Pay

Free Uniforms & Paid Training

Paid Time Off

Employee Referral Program

Qualifications

• Must be 18 years or older with a high school diploma or GED.
• 2 years of security, customer service, or hospitality experience required.
• Must possess valid driver's license and reliable communication.

Responsibilities

• Provide extraordinary customer service to clients and their guests.
• Maintain a safe and secure environment by deterring, observing, and reporting.
• Comply with state licensing requirements and complete continuous training.

Skills

Customer service

Conflict resolution

Verbal communication

Written communication

Responsibility

Education

High School Diploma or GED

Job description

Customer Service Security Officer - Overnight Shift

Location:Seattle, WA

Rate:$28.05/Hour

Shift: Overnight - Fri, Sat, Sun, Mon (10pm - 6:45am) 32hrs Full Time

The ideal candidate will be open and willing to work an outdoors grave shift post from 10pm-6:45am. They will be able to provide extraordinary customer service to our clients and their guests.Our elite team alwayscreatesa safe and secure environment by deterring, observing, and reporting.Help make the world a safer place, by providing innovative, high-quality, sustainable security, and peace of mind to our clients and their customers.

What We Offer:

• Medical, Dental, Vision, Life,AD&D, &Disability Insurance, Plus 401K Options
• Sick Days – 1 hour accrued every 30 hours worked
• Paid Time Off – 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours
• Paid Family Leave – up to 12 weeks a year in accordance with State law
• Weekly Pay
• Employee Referral Program
• Virtual Medical Appointments with Telemedicine
• Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training
• Pet Daycare Discounts
• Employee Assistance Program & So Much More!

Position Requirements:

• 18 years of age or older
• High School Diploma or GED Required
• Standard computer / technology skills needed
• Must be able to provide exceptional customer service to our clients and their guests
• Must be responsible, accountable, objective, and have a strong work ethic
• Must have a strong grasp of appropriate and professional verbal / written communication
• Conflict resolution and de-escalation skills a plus
• Customer service background preferred
• Must be able to interact with a wide range of individuals in a professional manner
• Must possess a valid driver’s license for state of assignment and insurable driving record
• Must have a reliable means of communication
• Must have a reliable means of transportation
• Must have 2 years of security, customer service, or hospitality experience - Work experience in the security industry, public service (police, fire), or military is desired
  

COMPETENCIES (as demonstrated through experience, training, and/or testing):

• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers
• Must successfully complete classroom and continuous on the job training as mandated by account and company management
• Capable of learning a variety of security and safety devices and controls
• Ability to track and maintain schedule assignments
• Ability to maintain professional composure when dealing with unusual circumstances
• Ability to act effectively without immediate supervision in making judgments regarding site policy and procedures in the absence of supervision, and to follow up on actions taken
• Ability to write routine correspondence, including logs and reports
• Ability to interact effectively at various social levels and across diverse cultures
• Ability to take initiative and achieve results
• Ability to adapt to changes in the external environment and organization
• Ability to operate a vehicle safely for travel in the performance of duties

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area
• Required ability to handle multiple tasks concurrently
• Regular seeing, hearing, speaking, and writing clearly to communicate with employees and clients
• Depending upon assignment, may be exposed to inclement weather, or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others
• Frequent lifting and/or moving up to 20 pounds, occasional lifting and/or moving up to 50 pounds and additional lifting and/or moving ability as might be required for the assigned site
• Occasional pulling of a chain to lift a shipping and receiving door; occasional pushing and pulling of a roller gate
• Handling and being exposed to sensitive and confidential information
• Close vision, distance vision, and ability to adjust focus

At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.

Become A Securitas Security Services Team Member TODAY!

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