Customer Service & Sales Team Member

1-800-GOT-JUNK?; Rockville (MD); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Overtime opportunities

Paid training

Advancement opportunities into sales

No experience required

Job summary

1-800-GOT-JUNK? in Rockville, MD is hiring for a Customer Service & Sales Team Member. You’ll provide exceptional customer experiences, explain services and pricing, and help grow sales in a fast-paced environment.

This full-time role offers hourly pay of $27–$32 plus profit share and tips, paid training, overtime opportunities, and clear path to advancement into sales, leadership, and operations. No junk removal experience is required; a valid driver’s license and the ability to lift 50+ lbs

Qualifications

• Customer service, sales, or hospitality experience preferred.
• Positive, energetic attitude and reliability.
• Ability to work in a team environment.

Responsibilities

• Provide an exceptional customer experience.
• Interact with customers and explain services/pricing.
• Identify opportunities to increase sales.
• Load and remove unwanted items from homes and businesses.
• Represent the brand professionally.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Ready to build a high-energy career where every day is different? Join ourField Sales & Service Teamand help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built onintegrity, accountability, and investing in people.

Job Title: Customer Service & Sales Team Member

Company: 1-800-GOT-JUNK?

Pay: $27–$32/hr average ($18 + Profit Share + Tips)

Job Type: Full-time

1-800-GOT-JUNK? is hiring!

Are you outgoing, dependable, and great with customers? Do you have experience in customer service, retail, hospitality, restaurants, or sales? We want to meet you!

What You'll Do

• Provide an exceptional customer experience
• Interact with customers and explain services/pricing
• Identify opportunities to increase sales
• Load and remove unwanted items from homes and businesses
• Work alongside a fun, hardworking team
• Represent the 1-800-GOT-JUNK? brand professionally

What We Offer

• Overtime opportunities based on demand
• Paid training
• Advancement opportunities into sales, leadership, and operations
• No experience in junk removal required

What We're Looking For

• Customer service, sales, retail, restaurant, or hospitality experience preferred
• Positive, energetic attitude
• Reliable and team-oriented
• Able to lift 50+ lbs
• Valid driver's license
• Must be 21+

If you're looking for a fast-paced job where you work with people, make money, and have room to grow.

1-800-GOT-JUNK? — Come for a job. Grow into a career.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affimative Action, Veteran-friendly employer.

Our Mission Statement: Anything is possible.Invest in people.Change the world.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.