Junk Removal & Route Sales

1-800-GOT-JUNK?; Pensacola (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full benefits package (Medical, Vision

Dental coverage and retirement options

Career advancement pathways

Competitive compensation & performance

Award-winning workplace

Job summary

Southwind, the owner of 1-800-GOT-JUNK?, is seeking a Customer Experience Leader in Pensacola to drive exceptional on-site service and sales excellence. You will engage customers, lead price discussions, and ensure seamless junk removal with a strong emphasis on safety and brand standards.

Join a fast-paced, growth-minded team that rewards performance with advancement opportunities and a comprehensive benefits package.

Qualifications

• Customer-focused with ability to build rapport quickly.
• Strong communication and problem-solving skills.
• Energetic and able to engage in hands-on tasks.
• Reliable and hardworking, with a team-oriented mindset.

Responsibilities

• Create WOW moments through outstanding customer service.
• Lead pricing conversations, close on-site sales, and deliver clear estimates.
• Remove junk safely from homes and businesses.
• Drive, navigate, and operate box trucks (training provided).
• Lift, carry, load, and maneuver items up to 75 lbs.
• Represent our brand with integrity and a sharp appearance.

Skills

Sales-driven

People-focused

Energetic

Dependable

Strong communicator

Job description

Ready to build a high-energy career where every day is different? Join ourField Sales & Service Teamand help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built onintegrity, accountability, and investing in people.

About Us:At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.

We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.

- Overtime as needed

• 1 mandatory weekend shift
• 3–4 weekday shifts
• Shifts run 8–12 hours and may fall anywhere between 6:30 AM – 10:00 PM, depending on business
  needs
• Must maintain availability for 4 weekdays + 1 weekend day every week

What We’re Looking For:

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• People Focused: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Field Sales & Service Representative, you’ll bring energy, professionalism, and salesmanship to every job.

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75 lbs
• Represent our brand with integrity, professionalism, and a sharp appearance

No prior junk removal experience required — Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement - we train you.

Uniform Standards: Maintained anytime you’re at the office — on or off the clock:

• Brown Belt
• Brown Steel-Toe Boots
• Branded Polo (Provided)
• Branded Ball Cap or Beanie (Provided)
• Sweatshirt (Provided)
• Navy BLUE work pants or shorts

Company-Wide Standards (Required for All Roles):-DOT Medical Certification

• A valid DOT Medical Card is required for driving commercial vehicles.
• Southwind covers the full cost of obtaining your DOT Medical Certification.

Professional Growth: Our team members grow fast. Advancement pathways include:

• People Development (To Director of People Developement)
• Operator (To Director of Operations)
• General Manager

We promote from within whenever possible!

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on
integrity, teamwork, and ongoing development.

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Career advancement pathways.
• Competitive compensation and performance-based bonuses
• Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
• Full benefits package with Medical, Vision, Dental coverage and retirement options.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affiatative Action, Veteran-friendly employer.

Our Mission Statement:Anything is possible. Invest in people. Change the world.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.