Customer Service & Sales Team Member

Socket.dev; Grand Rapids (MI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Overtime opportunities

Paid training

Advancement opportunities

No experience required

Job summary

1-800-GOT-JUNK? is hiring a Customer Service & Sales Team Member in Grand Rapids, MI. You will deliver outstanding customer experiences, explain pricing and services, and identify sales opportunities while helping load and remove items as needed.

This full-time role requires energy, reliability, and teamwork. Training, growth potential, and a supportive team await. Compensation ranges from $22 to $26 per hour, with profit sharing and tips potential.

Qualifications

• Customer service or sales experience preferred.
• Positive, energetic attitude.
• Strong communication skills.
• Reliable and team-oriented.
• Able to lift 50+ lbs.
• Valid driver's license.
• Must be 21+.

Responsibilities

• Provide an exceptional customer experience.
• Interacting with customers and explaining services/pricing.
• Identify opportunities to increase sales.
• Load and remove unwanted items from homes and businesses.
• Work alongside a fun, hardworking team.
• Represent the 1-800-GOT-JUNK? brand professionally.

Skills

Customer service

Sales

Communication

Teamwork

Physical stamina

Job description

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Job Title: Customer Service & Sales Team Member Company: 1-800-GOT-JUNK? Pay: $22–$26/hr average (13.75 + Profit Share + Tips) Job Type: Full-time

1-800-GOT-JUNK? is hiring!

Are you outgoing, dependable, and great with customers? Do you have experience in customer service, retail, hospitality, restaurants, or sales? We want to meet you!

What You'll Do

• Provide an exceptional customer experience
• Interact with customers and explain services/pricing
• Identify opportunities to increase sales
• Load and remove unwanted items from homes and businesses
• Work alongside a fun, hardworking team
• Represent the 1-800-GOT-JUNK? brand professionally

What We Offer

• Overtime opportunities based on demand
• Paid training
• Advancement opportunities into sales, leadership, and operations
• No experience in junk removal required

What We're Looking For

• Customer service, sales, retail, restaurant, or hospitality experience preferred
• Positive, energetic attitude
• Strong communication skills
• Reliable and team-oriented
• Able to lift 50+ lbs
• Valid driver's license
• Must be 21+

Full-time | 5 days/week | 4 weekdays + 1 weekend day

If you're looking for a fast-paced job where you work with people, make money, and have room to grow,

1-800-GOT-JUNK? — Come for a job. Grow into a career.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affiantive Action, Veteran-friendly employer.

Our Mission Statement: Anything is possible. Invest in people. Change the world.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.