Customer Service & Sales Specialist — Product Expert

The Home Depot; Pooler (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Pooler, GA is hiring Customer Service/Sales associates to deliver fast, friendly service by actively assisting customers and assessing their needs. You will greet customers, qualify their requests, recommend products, and close sales while learning about items with the help of store tools.

You will maintain stock, keep areas clean and safe, and follow all safety policies and training. You will work with your Department Supervisor and colleagues across departments to help

Qualifications

• Experience in customer service is common in retail environments.
• Ability to learn product information and use store tools to assist customers.

Responsibilities

• Greet, qualify, recommend and close every customer in their department.
• Learn about products using our tools and provide information to customers to support sales.
• Maintain in-stock condition and ensure areas are clean, shop-able and safe.
• Follow safety policies, complete safety training, and report hazards to the Manager on Duty.
• Collaborate with Department Supervisor and other departments to assist customers across areas including Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.

Skills

Customer service

Sales

Product knowledge

Safety compliance

Team collaboration

Job description

The Home Depot in Pooler, GA is hiring Customer Service/Sales associates to deliver fast, friendly service by actively assisting customers and assessing their needs. You will greet customers, qualify their requests, recommend products, and close sales while learning about items with the help of store tools.

You will maintain stock, keep areas clean and safe, and follow all safety policies and training. You will work with your Department Supervisor and colleagues across departments to help