Customer Service Sales Specialist

GCI Communication Corp.; Dillingham (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

GCI's Customer Service Sales Specialist I will support and promote GCI’s products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and impact the way they live, work, and play.

This entry-level role focuses on delivering high-quality service while proactively upselling, cross-selling and retaining customers across applicable product lines, with emphasis on Alaska Arctic Region towns and related markets.

Qualifications

• High school diploma or equivalent required.
• Minimum six months of general work experience.
• Preferred experience in customer service and sales.

Responsibilities

• Provide high quality service and promote product value.
• Proactively acquiring, up selling, cross selling, and retaining customers across applicable product lines.

Skills

Customer service

Sales

Education

High School diploma or equivalent

GED within 1 year

Job description

GCI's Customer Service Sales Specialist I will support and our GCI’s products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and impact the way they live, work, and play. Provide high quality service and promote GCI’s value by proactively acquiring, up selling, cross selling, and retaining customers across applicable product lines

Minimum Qualifications:

Required:

*A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent. **
• Minimum of six (6) months general work experience. **

Preferred:

• Previous experience in customer service and sales.
• Other telecom industry or job specific certifications.

** Alaska Arctic Region – identified as the towns of Utqiaġvik (Barrow), Bethel, Dillingham, Kotzebue, Nome, Dutch Harbor, and similar towns in the region.

• High School diploma or equivalent preferred.
• Must successfully obtain a High School diploma or GED equivalent within one (1) year of employment.
• Previous work experience preferred.

EEO:

GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.