Customer Service/Sales Admin

Career Strategies; Carpinteria (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental/Vision insurance

401K with employer match

Paid time off (PTO)

Paid holidays

Job summary

Career Strategies is seeking an Admin. Representative to work on-site at a flower farm nursery. You will handle customer relationships, process sales orders, manage inventory, and provide advice to retail and wholesale clients while promoting strong vendor relations.

You must be fluent in English and Spanish, with solid communication skills. This is a full-time, long-term role with a reputed nursery offering health benefits and a competitive package.

Qualifications

• 2–5+ years in customer service, administration, or sales in horticulture or related industries.
• Must be fluent in English and Spanish with clear communication.
• Proficiency in MS Office and POS/CRM tools; QuickBooks is a plus.

Responsibilities

• Engage customers, respond to inquiries, and process orders with accuracy.
• Identify and manage new business opportunities while nurturing existing relationships.
• Prepare sales orders, invoices, and contracts, ensuring timely completion.
• Work on-site in the nursery to verify plant quality and assist clients.

Skills

Bilingual English/Spanish

Customer service

Administration

Sales

Communication skills

Tools

Microsoft Office

POS systems

CRM software

QuickBooks

Job description

This position combines customer relationship management with essential administrative support in a fast-paced agricultural environment. The Admin. Representative will work onsite at a flower farm nursery and ensure sales orders are processed accurately, while providing advice to customers, managing inventory and fostering relationships with retail & wholesale customers. This is a Vendor Management position assisting with customer service, ordering, inventory, and invoicing (billing).

You must speak Spanish and English clearly, and have good communication skills.

This is a Fulltime, perm, long-term career opportunity with a highly reportable Flower Farm Nursery, known for their beautiful quality flowers and plants. They have had a successful business decades!

Key Responsibilities

Customer Relationship Management

• Customer Engagement: Respond promptly to customer inquiries, bids, and orders via email, phone, or in-person, providing expert advice on plant selection and care.
• Vendor Management: Actively identify, cultivate, and manage new business opportunities while nurturing existing customer relationships.
• Order Processing: Accurately prepare sales orders, invoices, and contracts, ensuring smooth, accurate, and timely completion.
• On-Site Sales/Support: Spend time in the nursery/field to check plant quality, take photos for clients, and check availability.

Required Qualifications & Skills

• Experience: 2–5+ years of experience in customer service, or administration, or sales preferably within the horticultural, nursery, or agricultural, construction or industrial industry.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Point-of-Sale (POS) systems, and CRM software, or QuickBooks is a plus+
• Physical Ability: Ability to work in a nursery environment, which may involve walking, standing, and lifting (up to 20-30 lbs.).

Preferred Qualifications

• Background in horticulture, landscape management, or agribusiness.
• Experience with QuickBooks or other accounting software.
• Experience with social media management or basic website updating.
• Medical - Employer pays 72% of Premiums
• Dental/Vision- Employer gives an annual bonus to Employees (that can be used for Dental & Vison
• Life Insurance - $15k
• 401K with Employer Match
• 2 weeks of PTO to start/ 5 paid Holidays
• Company is offering a competitive package (Health benefits, PTO, Bonuses)
• Offering a starting salary of $50,000- $60,000