Customer Service/Sales

The Home Depot; Temecula (CA); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

The Home Depot in Temecula, CA is seeking a Customer Service/Sales associate to deliver fast, friendly service and help customers choose products for their projects. You will greet customers, learn product details, and close sales while maintaining clean, stocked, and safe departments.

You will work with department managers and teammates across departments to ensure a positive shopping experience and efficient store operations, following safety policies and training.

Responsibilities

• Greet customers and assess their needs to recommend solutions.
• Provide product information and guidance to help customers complete purchases.
• Maintain clean, organized, and safe department areas; assist with stock and displays.
• Coordinate with department supervisors and teammates to ensure smooth store operations.

Job description

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standard, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.