Customer Service/Sales

Home Depot; Mountain Home (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Home Depot in Mountain Home, AR is seeking Customer Service/Sales associates to provide fast, friendly service by actively helping customers find what they need and guiding them through a complete project. You will learn store products, greet and qualify customers, recommend solutions, and work with teammates to keep departments clean, stocked, and safe while following all safety policies.

This role emphasizes teamwork and a willingness to answer questions and close sales, contributing to a

Responsibilities

• Greet customers and assess their needs to provide relevant product recommendations.
• Maintain in-stock condition and keep the area clean, shop-able, and safe.
• Learn products using store tools and help customers complete a sale.
• Follow safety policies, complete safety training, and report hazards to management.
• Assist in adjacent departments as needed to support store operations.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.