Customer Service/Sales

The Home Depot; Manchester (CT); On-site; USD 60,000 - 85,000; Full time

Job summary

An established industry player is seeking enthusiastic Customer Service/Sales associates to join their team. In this role, you will actively engage with customers to understand their needs and provide tailored assistance, ensuring a positive shopping experience. Your responsibilities will include maintaining a clean and organized workspace, adhering to safety standards, and collaborating with team members across various departments. If you have a passion for helping others and thrive in a dynamic retail environment, this opportunity is perfect for you. Join a team that values customer satisfaction and teamwork!

Qualifications

• Provide fast, friendly service to assess customer needs.
• Maintain cleanliness and safety in assigned areas.

Responsibilities

• Greet and assist customers in finding products.
• Ensure the shopping environment is safe and clean.

Skills

Customer Service

Sales

Communication

Problem-Solving

Education

High School Diploma

Job description

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Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Consumer Services

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