Customer Service/Sales

Home Depot; Jersey City (NJ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Job summary

A leading home improvement retailer in Jersey City is seeking Customer Service/Sales associates who will provide fast and friendly service to customers. Associates will assist customers by assessing their needs, providing product information, and maintaining clean and safe environments. Offering various benefits, including healthcare and 401K, this role requires employees to learn about products and support their department. This is a key role for creating positive shopping experiences for customers.

Qualifications

• Ability to provide fast, friendly service and actively seek out customers.
• Capability to learn about products and assist customers effectively.
• Knowledge of safety policies and procedures.

Responsibilities

• Assist customers by understanding their needs and providing product information.
• Maintain cleanliness and safety in assigned areas.
• Cooperate with department supervisors and other associates.

Skills

Customer service skills

Sales abilities

Product knowledge

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $17.00 - $20.00