Customer Service/Sales

The Home Depot; Copiague (NY); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

The Home Depot in New York seeks a Customer Service/Sales associate to deliver fast, friendly service by greeting shoppers, assessing needs, and guiding them to complete their projects.

You will learn product details, qualify customers, recommend solutions, and close sales while keeping departments stocked, aisles neat, and safe. You’ll collaborate with supervisors and teammates across Building Materials, Decor, Electrical, Lumber, Paint and more to ensure a helpful shopping experience.

Qualifikationen

• Greet customers and assess their needs.
• Recommend solutions and close sales.
• Maintain in-stock condition and keep areas clean and safe.

Aufgaben

• Greet customers and assess their needs; guide them to appropriate products.
• Learn product details to answer questions and drive sales.
• Collaborate with department teams and supervisors to ensure service standards.

Kenntnisse

Customer service

Sales

Product knowledge

Safety awareness

Jobbeschreibung

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.