Customer Service/Sales

The Home Depot; Cabot (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot in Cabot, AR is seeking a Customer Service/Sales associate to deliver fast, friendly service, greet customers, assess needs, and guide them to the best solutions for their projects. Associates learn product knowledge and use store tools to provide accurate information and close sales.

You'll maintain in-stock conditions, keep the department clean and safe, and follow safety policies. Collaboration with supervisors and other departments helps ensure a positive shopping experience

Qualifications

• Experience in retail or customer service preferred.
• Ability to learn product information and apply it to sales.

Responsibilities

• Greet customers and assess their needs to recommend solutions.
• Qualify and close sales while learning product details.
• Maintain in-stock conditions and keep the department clean, shop-able, and safe.

Skills

Customer service

Sales

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.