Customer Service & Retail Associate - Career Growth

Oasis Stop N Go; Jerome (ID); On-site; USD 19,000 - 22,000; Full time

Job summary

Oasis Stop N Go in Jerome, ID is seeking a Customer Service Associate to greet customers, handle transactions, and keep the store clean and stocked. This role is essential to delivering a positive shopping experience and supporting store operations.

You will assist customers at the Passport POS, stock beverages and merchandise, and participate in team meetings while maintaining safety and policy standards. Alcohol sales require age 19+ eligibility.

Qualifications

• Must be 19 years of age to sell alcohol.
• Experience in convenience store or grocery cashier is preferred.
• Service orientation – actively looking for ways to help people.
• Strong oral and written communication.
• Able to follow directions and remain calm under pressure.
• Occasionally requires lifting up to 50 pounds. Frequently requires lifting up to 25 pounds.
• Must be in physically good shape and able to stand during the entire work shift.
• Able to operate Passport cash register and count change to customers.

Responsibilities

• Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
• Report to work on time.
• Enter all sales in the Passport at the time of sale.
• Brew coffee, prepare and stock other dispensed beverages and supplies.
• Maintain cleanliness of the interior building including restrooms.
• Check-in vendor deliveries, ensuring all products invoiced are received.
• Complete and submit daily paperwork.
• Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
• Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
• Prepare and stock fast food items. Learn hot and cold requirements.
• Attend store team meetings and contribute your concerns and ideas.
• Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
• Be knowledgeable about and follow company policies.
• Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
• Treat customers, co-workers, and vendors as you would want to be treated.
• Performs other similar or related duties as assigned.

Skills

Customer service

Communication

Follow directions

Calm under pressure

Flexibility

Tools

Passport POS

Job description

Oasis Stop N Go in Jerome, ID is seeking a Customer Service Associate to greet customers, handle transactions, and keep the store clean and stocked. This role is essential to delivering a positive shopping experience and supporting store operations.

You will assist customers at the Passport POS, stock beverages and merchandise, and participate in team meetings while maintaining safety and policy standards. Alcohol sales require age 19+ eligibility.