Customer Service Associate-Oasis Stop 'N Go

Oasis Stop N Go; Jerome (ID); On-site; USD 19,000 - 22,000; Full time

Job summary

Oasis Stop N Go in Jerome, ID is seeking a Customer Service Associate to greet customers, handle transactions, and keep the store clean and stocked. This role is essential to delivering a positive shopping experience and supporting store operations.

You will assist customers at the Passport POS, stock beverages and merchandise, and participate in team meetings while maintaining safety and policy standards. Alcohol sales require age 19+ eligibility.

Qualifications

• Must be 19 years of age to sell alcohol.
• Experience in convenience store or grocery cashier is preferred.
• Service orientation – actively looking for ways to help people.
• Strong oral and written communication.
• Able to follow directions and remain calm under pressure.
• Occasionally requires lifting up to 50 pounds. Frequently requires lifting up to 25 pounds.
• Must be in physically good shape and able to stand during the entire work shift.
• Able to operate Passport cash register and count change to customers.

Responsibilities

• Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
• Report to work on time.
• Enter all sales in the Passport at the time of sale.
• Brew coffee, prepare and stock other dispensed beverages and supplies.
• Maintain cleanliness of the interior building including restrooms.
• Check-in vendor deliveries, ensuring all products invoiced are received.
• Complete and submit daily paperwork.
• Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
• Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
• Prepare and stock fast food items. Learn hot and cold requirements.
• Attend store team meetings and contribute your concerns and ideas.
• Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
• Be knowledgeable about and follow company policies.
• Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
• Treat customers, co-workers, and vendors as you would want to be treated.
• Performs other similar or related duties as assigned.

Skills

Customer service

Communication

Follow directions

Calm under pressure

Flexibility

Tools

Passport POS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Associate-Oasis Stop 'N Go

OSG 5 2816 South Lincoln Avenue, Jerome, ID, US

3 days ago Requisition ID: 3096

Salary Range: $14.00 To $16.00 Hourly

Job Summary:

Each shift at Oasis Stop ‘N Go is busy and involves many tasks. A Customer Service Associate is the face of Oasis Stop ‘N Go, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.

Duties:

• Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
• Report to work on time.
• Enter all sales in the Passport at the time of sale.
• Brew coffee, prepare and stock other dispensed beverages and supplies.
• Maintain cleanliness of the interior building including restrooms.
• Check-in vendor deliveries, ensuring all products invoiced are received.
• Complete and submit daily paperwork.
• Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
• Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
• Prepare and stock fast food items. Learn hot and cold requirements.
• Attend store team meetings and contribute your concerns and ideas.
• Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
• Be knowledgeable about and follow company policies.
• Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
• Treat customers, co-workers, and vendors as you would want to be treated.
• Performs other similar or related duties as assigned.

Skills & Qualifications:

• Must be 19 years of age to sell alcohol.
• Preferred convenience store or grocery store experience as a cashier.
• Service orientation-Actively looking for ways to help people.
• Strong oral and written communication.
• Able to follow directions and remain calm under pressure.
• Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
• Must be in physically good shape and able to stand during the entire work shift.
• Able to operate Passport cash register and count change to customers.