Customer Service Respresentative

Applied Underwriters; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employer-paid health insurance

401(k) match

PTO and holidays

Life and disability coverage

EAP

Flexible Spending Accounts (FSAs)

Tuition reimbursement

Fitness reimbursement

Job summary

United Risk is seeking a detail-oriented Customer Service Representative for our Commercial Auto team to support policy servicing and operational activities within our commercial auto business. The role involves binding support, regulatory filings, billing follow-up, and subjectivity tracking.

The position requires strong attention to detail, organization, and the ability to manage multiple tasks while ensuring accuracy and timeliness.

Qualifications

• Experience in insurance, customer service, or administrative support.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks with accuracy and timeliness.

Responsibilities

• Support policy servicing and operational activities within the Commercial Auto team.
• Assist with binding support, regulatory filings, and billing follow-up.
• Track subjectivity and coordinate with agents and internal teams to ensure smooth flow from request to bind to policy expiration.

Skills

Customer service

Administrative support

Insurance knowledge

Education

Associate’s degree in business or equivalent experience

Job description

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs.

We are seeking a detail-oriented Customer Service Representative for our Commercial Auto team to support policy servicing and operational activities within our commercial auto business.

This role plays a key part in the execution of policy transactions, including binding support, regulatory filings, billing follow-up, and subjectivity tracking. The position requires strong attention to detail, organization, and the ability to manage multiple tasks while ensuring accuracy and timeliness.

The role also interacts with agents and internal teams to support inquiries and ensure a smooth flow of work from request to bind to policy expiration.

Requirements

• Associate’s degree in business or equivalent experience
• Experience in insurance, customer service, or administrative support

Our Benefits Include

• 100% employer-paid medical, dental, and vision insurance for employees
• 401(k) plan with 100% immediate vesting and a 4% company match
• Paid time off (PTO) and paid holidays.
• Life, disability, critical illness and accident insurance
• Employee Assistance Program (EAP)
• Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses
• Tuition reimbursement
• Fitness reimbursement and various additional quality-of-life benefits

United Risk is independently owned and operated by its practice partners and is affiliated with Applied Underwriters through its common and powerful brand identity.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.