Customer Service Representative

Auw; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, and vision insurance

401(k) plan with 4% company match

Paid time off (PTO) and paid holidays

Life and disability insurance

Employee Assistance Program (EAP)

Tuition reimbursement

Fitness reimbursement

Job summary

Auw is looking for a detail-oriented Customer Service Representative (CSR) to support our multi-line MGA operations in Omaha, Nebraska. The ideal candidate will focus on policy servicing and client support, requiring strong organizational and customer service skills.

We offer a comprehensive benefits package including 100% employer-paid medical, dental, and vision insurance, a 401(k) with immediate vesting, and various additional perks aimed at enhancing employee well-being.

Qualifications

• Detail-oriented individual with strong customer service skills.
• Experience in administrative support or call center environment.

Responsibilities

• Support multi-line MGA operations with policy servicing.
• Provide excellent client support in a fast-paced environment.

Skills

Customer service experience

Organizational skills

Education

Associate’s degree in business or equivalent experience

Job description

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs.

We are seeking a detail‑oriented Customer Service Representative (CSR) to support our multi-line MGA operations. This role focuses on policy servicing and client support. The ideal candidate is organized, customer‑focused, and comfortable working across multiple insurance lines in a fast‑paced environment.

• Associate’s degree in business or equivalent experience.
• Strong customer service or administrative support experience in any industry (call center, financial services, retail leadership, hospitality, office administration, etc.).

• 100% employer‑paid medical, dental, and vision insurance for employees.
• 401(k) plan with 100% immediate vesting and a 4% company match.
• Paid time off (PTO) and paid holidays.
• Life, disability, critical illness and accident insurance.
• Employee Assistance Program (EAP).
• Pre‑tax Flexible Spending Accounts for health, dependent care, and commuter‑related expenses.
• Tuition reimbursement.
• Fitness reimbursement and various additional quality‑of‑life benefits.

United Risk is independently owned and operated by its practice partners and is affiliated with Applied Underwriters through its common and powerful brand identity.