Customer Service Representative- Wednesday, Thursday, Friday, Saturday and Sunday (Off Monday a[...]

TridentCare; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

A leading customer service provider in the United States is seeking dedicated representatives for their remote teams. This role requires excellent communication skills, the ability to solve customer issues, and efficient order processing. Candidates will enjoy same-day pay, a competitive wage, and a comprehensive benefits package including health insurance and vacation time. Join a supportive environment focused on teamwork and personal development.

Benefits

Competitive wage

Health insurance after 30 days

Two weeks of vacation time and 8 paid holidays

Flexible remote work option

Qualifications

• Strong customer service skills and solid communication abilities (verbal, written, and listening).
• Ability to type 35-40 words per minute.
• Good organizational skills and the ability to prioritize multiple tasks.

Responsibilities

• Receive and process customer orders efficiently via telephone.
• Provide accurate and courteous responses to customer inquiries.
• Document customer interactions and maintain records in the DDF system.

Skills

Customer service skills

Strong communication abilities

Typing speed of 35-40 words per minute

Organizational skills

Flexibility and adaptability

Education

High School Diploma or equivalent

Job description

Employer Industry: Customer Service and Call Center Operations

Why consider this job opportunity:
- Opportunity for same-day pay
- Competitive wage with a robust benefits package for full-time employees
- Two weeks of vacation time and 8 paid holidays
- Health insurance available after 30 days
- Flexible remote work option with high-speed internet requirement
- Supportive work environment with opportunities for cross-training and skill development

What to Expect (Job Responsibilities):
- Receive and process customer orders efficiently via telephone
- Provide accurate and courteous responses to customer inquiries
- Solve routine and complex customer service issues, escalating to a supervisor when necessary
- Document customer interactions and maintain records in the DDF system
- Display active listening and superior customer service skills for both external and internal customers

What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or equivalent
- Strong customer service skills and solid communication abilities (verbal, written, and listening)
- Ability to type 35-40 words per minute
- Good organizational skills and the ability to prioritize multiple tasks
- Flexible and adaptable to change, with a willingness to learn different tasks within the call center

How to Stand Out (Preferred Qualifications):
- Medical terminology or experience in a related field is preferred but not required
- Previous experience in a call center environment
- Familiarity with computer systems and software relevant to customer service

#CustomerService #CallCenter #RemoteWork #CareerOpportunity #BenefitsPackage

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