Customer Service Representative / Warehouse Worker

Florida Tile, Inc.; Fort Collins (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in wholesale building materials seeks a Customer Service Representative / Warehouse Worker to handle inventory, process orders, and ensure accurate shipping. The ideal candidate will possess strong communication skills and a high school diploma, with preferred experience in warehouse settings. Join us for a fun and impactful career with a wide range of benefits!

Benefits

Medical, Dental, and Vision Plans

Flexible Spending Accounts

Employee Wellness Program

401(k) Retirement Plan with Matching

Paid Time Off

Qualifications

• At least two years of inventory handling experience.
• Ability to lift 50 to 75 pounds regularly.
• Forklift experience is a plus.

Responsibilities

• Accurately prepare orders by pulling material from stock.
• Verify accuracy of shipments and process paperwork.
• Participate in physical inventory.

Skills

Excellent verbal communication skills

Basic computer literacy

Ability to perform basic math

Education

High School Diploma or GED

Tools

Forklift

Job description

Customer Service Representative / Warehouse Worker

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Customer Service Representative / Warehouse Worker

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This range is provided by Florida Tile, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $23.00/hr

Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by implementing new technology, delivering high-quality products, and protecting our indoor and outdoor environments. We provide a wide range of benefits and a family-friendly work environment. If this sounds like what you're looking for, apply to Florida Tile today!

Summary

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the Branch Manager / Branch Operations Manager, and other branch associates as needed. Responsibilities will also include maintenance of inventory, receipt, shipment of goods, telephone encounters and other duties as assigned.

Essential Duties And Responsibilities

• Accurately prepare orders by pulling material from stock.
• Participates in the shipping of company goods to various customers.
• Verifies accuracy of shipments.
• Processes paperwork and signatures of shipments.
• Operates forklift, and tasks assigned in a safe and efficient manner.
• Pulls orders via pick ticket and handles pick ticket process.
• Loads and unloads delivery trucks for the purpose of receiving stock and preparing for transport.
• Participates in physical inventory for the purpose of verifying stock and identifying gains/losses.
• Cleans warehouse for the purpose of safe and sanitary workplace.
• Accurately perform order entry process, to include product, quantity and price verification
• Confirm orders placed by customers via phone/fax/internet.
• Perform stock and price checks for customers and other branches.
• Provide freight/shipment information (cost/tracking/etc) to customers/branches in a timely and accurate manner.
• Apply freight and handling expenses to orders so as to be able to effectively invoice customers for related expenses.
• Regularly follow up with customers as to the status of their order(s).
• Additional duties as assigned.
  
  

Qualifications

• At least two years of inventory handling and experience.
• Ability to perform and understand basic math and written procedures.
• Excellent verbal communication skills.
• Basic computer literacy.
• Ability to meet deadlines and schedules with little supervision.
• Forklift experience is a plus.
• Warehouse experience is a plus.
• Flooring or tile industry experience is a plus.
• High School Diploma or GED required.
• Ability to lift 50 to 75 pounds on a regular basis.
  
  

Florida Tile provides an array of benefits to meet the diverse needs of our employees. Our comprehensive benefits program includes:

• Medical, Dental, and Vision Plans
• Flexible Spending Accounts
• Employee Wellness Program
• Employer Paid Short and Long Term Disability
• Employer Paid Life Insurance
• Supplemental Life, AD&D
• 401(k) Retirement Plan and Employer-Provided 401(k) Matching
• Tuition Reimbursement
• Paid Time Off
• $20.00 - $23.00
  
  

Florida Tile is committed to treating people fairly and respectfully, we are committed to a policy of equal employment opportunity in the people we hire, the manner in which they are trained, their selections for promotions and transfer, and in all other aspects of employment. Your ability and performance are the keys to your success here at Florida Tile, regardless of your age, race, color, marital status, sexual orientation, sex, religion, creed national origin, political ideology, veteran status, or the presence of any sensory, mental, or physical disability unrelated to the ability to perform the job, in accordance with applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Wholesale Building Materials

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