Customer Service Representative - UT

ClearSource; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A luxury retail service company is seeking a Customer Service Representative to provide exceptional service through calls and internal collaboration. Candidates should have at least 2 years of retail customer service experience, a high school diploma, and tech-savvy skills. The position offers a remote setup with flexible scheduling.

Qualifications

• At least a High School Diploma or equivalent.
• Minimum of 2+ years in retail customer service experience.
• Must pass a Typing Test (minimum 60 WPM).

Responsibilities

• Deliver world-class customer care through inbound and outbound calls.
• Act as a brand ambassador, advocating for customer needs.
• Collaborate with internal teams to handle customer concerns.

Skills

Customer care

Communication skills

Tech-savvy

Adaptability

Education

High School Diploma or equivalent

Tools

CRM tools

Online communication platforms

Job description

A company is looking for a Customer Service Representative for a luxury retail account.

Key Responsibilities

• Deliver world-class customer care through inbound and outbound calls
• Act as a brand ambassador, advocating for customer needs while maintaining brand integrity
• Collaborate with internal teams to ensure timely and accurate handling of customer concerns

Required Qualifications

• At least a High School Diploma or equivalent
• Minimum of 2+ years in retail customer service experience
• Tech-savvy and comfortable using CRM tools and online communication platforms
• Must pass a Typing Test (minimum 60 WPM)
• Willingness to work in a remote setup with adaptable scheduling