Customer Service Representative – Upsell & Growth (Commission)

Block Communications Inc.; Booneville (MS); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Opportunities for professional growth

Hands-on training and certification support

Competitive compensation and benefits package

Job summary

Block Communications Inc. is seeking a Customer Service Representative for their call center in Booneville, Mississippi. The role involves providing exceptional service by resolving customer inquiries and promoting products. Ideal candidates should have a high school diploma and customer service experience.

Join a locally rooted team focused on fast and reliable services with opportunities for growth and a competitive benefits package. Expected pay ranges from $15-$16/hour, including commission.

Qualifications

• Previous experience in a customer service environment is required.

Responsibilities

• Deliver accurate information regarding billing invoices and company policies.
• Provide first-call resolution for inquiries about products and services.
• Promote and upsell company services to existing customers.

Skills

Strong communication and interpersonal skills

Education

High School Diploma, GED, or equivalent

Job description

Block Communications Inc. is seeking a Customer Service Representative for their call center in Booneville, Mississippi. The role involves providing exceptional service by resolving customer inquiries and promoting products. Ideal candidates should have a high school diploma and customer service experience.

Join a locally rooted team focused on fast and reliable services with opportunities for growth and a competitive benefits package. Expected pay ranges from $15-$16/hour, including commission.