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Customer Service Representative / Underwriter

Highstreet Insurance Partners

West Bloomfield Charter Township (MI)

On-site

USD 80,000

Full time

11 days ago

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Job summary

Highstreet Insurance Partners is seeking a Customer Service Representative / Underwriter to join their West Bloomfield team. The position involves underwriting responsibilities along with client interactions, requiring a valid insurance license and strong communication skills. Enjoy a competitive salary of $80,000 per year, along with health benefits and opportunities for professional development.

Benefits

Health, dental, and vision insurance

Retirement plan with company match

Paid time off and holidays

Opportunities for professional development

Qualifications

Valid Michigan Property and Casualty insurance license required.
Experience in underwriting preferred but not required.
Strong detail-oriented background necessary.

Responsibilities

Evaluate insurance applications and determine coverage eligibility.
Serve as the primary point of contact for clients.
Prepare and present insurance quotes and maintain underwriting documentation.

Skills

Communication

Organizational skills

Interpersonal skills

Education

Highschool Diploma or equivalent

Valid Property and Casualty insurance license in Michigan

Tools

Insurance software

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Highstreet Insurance Partners provided pay range

This range is provided by Highstreet Insurance Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $80,000.00/yr

Job Title: Customer Service Representative / Underwriter

Job Title: Customer Service Representative / Underwriter

Company: Paragon Underwriters – Agency Partner of Highstreet Insurance Partners, Inc.

Location: West Bloomfield, Michigan

Salary: $80,000 per year

Job Type: Full-Time

About Us: At Paragon Underwriters, we specialize in providing malpractice insurance tailored specifically for legal professionals in Michigan. Our mission is to offer top-notch coverage and exceptional service to Michigan lawyers, ensuring their practices are protected with the best insurance solutions available.

Position Overview: We are seeking a highly organized, detail-oriented, and computer-proficient individual to join our team as a Customer Service Representative (CSR) / Underwriter. This dual-role position will involve both underwriting responsibilities and direct client interaction. The ideal candidate will have excellent communication skills, a strong ability to handle challenging situations, and a valid Property and Casualty license in Michigan.

Key Responsibilities:

Underwriting:

Evaluate insurance applications and determine coverage eligibility.
Assess risk factors and analyze client information to make informed underwriting decisions.
Prepare and present insurance quotes and policy documents.
Maintain and update underwriting files and documentation.

Customer Service:

Serve as the primary point of contact for clients, addressing inquiries and resolving issues efficiently.
Navigate challenging client interactions with professionalism and tact.
Provide clear and accurate information regarding policy terms, coverage options, and claims processes.
Develop and maintain strong relationships with clients to ensure satisfaction and retention.

Administrative:

Maintain accurate records and documentation related to underwriting and client interactions.
Utilize computer systems and software to process applications, track policies, and manage client information.
Collaborate with team members to improve processes and enhance service delivery.

Qualifications:

Highschool Diploma or equivalent required.
Valid Property and Casualty insurance license in Michigan.
Proven experience in insurance underwriting, preferably within E&O insurance, but not required
Strong organizational and detail-oriented skills.
Proficiency in computer applications and insurance software.
Excellent communication and interpersonal skills, with the ability to manage difficult conversations effectively.
Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

Competitive salary of $80,000 per year.
Health, dental, and vision insurance.
Retirement plan with company match.
Paid time off and holidays.
Opportunities for professional development and growth.

Application Process: If you are an organized, detail-oriented professional with a passion for providing exceptional client service and underwriting expertise, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Insurance

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