Customer Service Representative (Teller)

United Bank of Michigan; Wayland Township (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Education reimbursement

Wellness programs

Training and development

Job summary

United Bank of Michigan in Wayland, MI seeks a full-time Customer Service Representative to greet customers, process transactions, and manage accounts while referring to affiliates for additional services.

You should excel in verbal and written communication, attention to detail, and relationship-building abilities. The role emphasizes accuracy, compliance, and customer-first service; competitive benefits accompany employment.

Qualifications

• High school diploma or equivalent.
• 3 to 6 months related experience and/or training.
• Strong verbal and written communication.
• Strong attention to detail and organization skills.

Responsibilities

• Assist customers with banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.
• Be the first impression for United Bank customers, building relationships to promote account retention and customer satisfaction.

Skills

Verbal communication

Written communication

Attention to detail

Organization

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Wayland Location - Wayland, MI, Position Type: Full Time Regular, Salary Range: $17.00 - $19.00Hourly, We're a local bank that has been partnering with this community for more than a century. We've come alongside and helped build businesses, launch ideas, raise families and fulfill dreams. Our favorite mission is the kind that can have a positive impact every day. As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:

• Paid vacation and sick (ESTA);
• Health, dental, vision, and life insurance;
• Long and short-term disability;
• 401(k) retirement plan with company match;
• Education reimbursement;
• Wellness opportunities;
• Training and development opportunities;
• Pay for performance;
• Promote from within philosophy;
• Bank products and services;
• Veteran friendly employer.

Qualifications

We have an excellent opportunity for a full-time Customer Service Representative for our branch in Wayland, Michigan. United Bank is searching for driven individuals who are focused on building relationships with our customers by meeting their financial objectives. Whether you have several years of experience or is new to the banking industry, we would love to help you achieve your personal and professional goals. The Customer Service Representative position is a fundamental position at United Bank. Customer Service Representatives have the important role of being the first impression our customers have of United Bank. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks. It is the relationship you build with customers that creates account retention.

To excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will also be responsible for areas of compliance as it relates to your position and may be assigned special projects or additional duties.

Preferred Qualifications

• High school diploma or equivalent;
• 3 to 6 months related experience and/or training;
• Strong verbal and written communication;
• Strong attention to detail and organization skills.

United Bank of Michigan is proud to be an Equal Opportunity and Aff… If you require an accommodation to apply to this position, please call [phone], or email [e-mail]. This contact information is for accommodation purposes only.