Customer Service Representative - State Farm Agent Team Member Location: FL-Temple Terrace-3361[...]

Beaublessing; Temple Terrace (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative, where your exceptional client service skills will shine. In this role, you will handle customer inquiries, assist with policy changes, and process claims while maintaining accurate records. This is an excellent opportunity to grow your career in a supportive environment that values customer focus and teamwork. If you are empathetic and driven, you will find numerous opportunities for advancement within the agency. Your contributions will help shape a successful agency dedicated to serving the community.

Benefits

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong communication and interpersonal skills are essential.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service

Bilingual (Spanish)

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Beau Blessing - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.