Customer Service Representative - State Farm Agent Team Member Chicago - IL

Charles Cathey Jr; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Charles Cathey - State Farm Agent is seeking a customer service oriented producer who can turn leads into lasting client relationships. You will discuss insurance options, identify client needs, and market products to maximize value within a supportive team.

Energetic, goal-driven candidates with sales mindset are encouraged to apply; advanced licenses help, and there's room for advancement in a collaborative State Farm environment in Chicago.

Qualifications

• Sales experience in customer service or sales roles preferred.
• Proven track record of meeting sales goals or quotas is desirable.
• Strong ability to relate to customers and understand their needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to establish and meet sales and service goals.
• Maintain a strong work ethic with a total commitment to success each day.
• Collaborate with the agency team to ensure lasting customer relationships.

Skills

Sales experience

Quota attainment

Customer relations

Education

Property & Casualty license

Life/Health license or ability to attain

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Chicago - IL

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency has been proudly serving the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work.

We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude.

What makes our agency a great place to work is simple we invest in our team. We provide strong training, proven systems, and a supportive culture where collaboration and professional growth thrive. With meaningful marketing support and clear processes in place, our team has the tools to succeed and build lasting careers.

We're also proud to be deeply involved in our community through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and several local initiatives including leadership roles in housing and education programs. If you're looking to grow with a team that values both people and performance, this could be a great fit for you.

ROLE DESCRIPTION

Charles Cathey - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.

If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to establish and meet sales and service goals.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Work alongside your agency's team to ensure successful, long-lasting customer relations.

QUALIFICATIONS

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Ability to effectively relate to a customer
• Property & Casualty license
• Life/Health license or ability to attain

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.