Customer Service Representative - State Farm Agent Team Member Carrollton

Krystal Smith; Carrollton (TX); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

401K

Paid time off

Flexible hours

Growth potential

Job summary

Krystal Smith State Farm Agent is seeking a Customer Service Representative to join a local Carrollton, TX agency team. You will engage with customers, build relationships, and educate clients about State Farm insurance and financial service options.

The role emphasizes needs-based reviews, lead development, appointment setting, and a collaborative, team-oriented environment. Compensation ranges from $48,000 to $56,000 per year with flexible hours and growth opportunities.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and attentive to client needs.
• Detail oriented and able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Educate customers about insurance options using a needs-based review process.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer relationships

Communication skills

Team oriented

Problem solving

Computer literacy

Education

High school diploma or equivalent

Tools

CRM software

Job description

Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive ...

• Simple IRA
• 401K
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $48,000.00 - $56,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.