Customer Service Representative - State Farm Agent Team Member

Chad Broadwater - State Farm Agent; Wheeling (WV); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Paid time off

Training & development

Advancement opportunities

Job summary

Chad Broadwater - State Farm Agent is seeking a Customer Service Representative to create exceptional customer experiences and support the growth of a local insurance business in Wheeling, WV. You will resolve inquiries, coordinate with the agent team, and anticipate community needs.

The position emphasizes customer relationships, accurate record-keeping, and responsive, friendly service in a busy environment. Training and development opportunities are available.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development
• Opportunity for advancement

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Chad Broadwater - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.