Customer Service Representative - State Farm Agent Team Member

Edibanez; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their remote team. In this role, you will deliver exceptional client experiences that contribute to the growth of a successful insurance agency. Your attention to detail and strong customer service skills will be vital as you assist clients with policy inquiries, changes, and claims. This position offers an opportunity to grow within the organization, making a meaningful impact in your community while enjoying a supportive work environment. If you are passionate about helping others and eager to advance your career, this position is perfect for you.

Benefits

401(k)

401(k) matching

Bonus based on performance

Paid time off

Parental leave

Tuition assistance

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and maintain records.

Skills

Customer Service Skills

Communication Skills

Detail-oriented

Multitasking

Education

Previous Customer Service Experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off
• Parental leave
• Tuition assistance

ROLE DESCRIPTION

MUST HAVE STATE FARM EXPERIENCE You will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

This is a remote position.

Compensation: $40,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.