Customer Service Representative - State Farm Agent Team Member

Chrisaburns; Town of Texas (WI); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Simple IRA

Paid time off (vacation and personal/sick days)

Competitive salary

Hourly pay plus commission/bonus

Job summary

A local State Farm Agency in Magnolia, TX is seeking a Customer Service Representative to provide excellent customer service and support to clients. The ideal candidate will be highly organized, self-motivated, and possess strong communication skills. This role offers a competitive salary ranging from $41,000 to $62,000 per year, along with opportunities for advancement and various benefits.

Qualifications

• Experience in a variety of computer applications, particularly Windows.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Ability to multi-task.
• Ability to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Maintain a strong work ethic and commitment to success.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedication to customer service

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Customer Service Representative – State Farm Agent Team Member

Full Time in Magnolia, TX

• Bonus based on performance
• Opportunity for advancement

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Simple IRA
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Competitive salary
• Hourly pay plus commission/bonus

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $41,000.00 - $62,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none